A problem with a delivery
Tell our delivery staff before the vehicle leaves your shop — shortages, breakages and wrong items are put right there and then. See the cancellation and refund policy.
Contact us
Talk to the depot
One number reaches a person who can open your account, quote a rate, take an order or sort out a delivery. We would rather you called than filled in a form and waited.
Send a photo of a shortage or a damaged case — it settles most claims in one message.
Accounts, paperwork, GST queries and anything you want in writing. We reply within one working day.
Godown & registered office
Neem Karoli Sales Corporation Private LimitedPlot No. 219, Parshvnath Enclave Vistar,
Vatika, Bagru, Sanganer,
Jaipur, Rajasthan 303905
India
Opening hours
| Every day | 9 AM – 9 PM |
|---|---|
| Deliveries | Every day, on the day agreed on the confirmation call |
| Public holidays | Festival schedules are announced in advance |
| Ordering in the app | Any hour, every day. We confirm by phone during opening hours |
You can send an order through the app at any hour. It reaches us whether or not anyone is at the godown — we confirm it on the next working morning.
What to have ready
If you are opening an account, having these to hand makes it a two-minute call:
- Your shop name and the owner's name
- The mobile number you want on the account
- Roughly where the shop is — an area name and landmark is enough
- Your GSTIN, if you want it on invoices
- A rough idea of what you sell most of
We will check your location against our delivery area while you are on the line and tell you the minimum order.
Who to ask
Pointing you at the right thing
Minimum order, payment, GST bills, delivery days — most of what shops ask is answered on our questions page.
Help with the app
Trouble installing or signing in? Call and a person will walk you through it. The apps page covers what each app does and what permissions it asks for.
Your data or privacy
Our privacy policy names a grievance officer, and you can ask us to delete your account and data at any time.
Outside our delivery area
Call anyway. We record where shops are asking from, and several in one direction is how a new route gets added. See the delivery policy.
A brand we do not stock
Tell us what your customers keep asking for. If there is steady demand for it in your area we will look at carrying it.
Supplying us
If you are a manufacturer or distributor looking for reach in Jaipur, call the same number and ask for the owner.
Registered details
For your records, and for anyone verifying who they are dealing with.
| Legal name | Neem Karoli Sales Corporation Private Limited |
|---|---|
| Business | Wholesale distribution and trading of packaged beverages |
| Registered office | Plot No. 219, Parshvnath Enclave Vistar, Vatika, Bagru, Sanganer, Jaipur, Rajasthan 303905, India |
| GSTIN | 08AAJCN9560A1ZD |
| FSSAI licence | 12225027000237 |
| CIN | U11045RJ2024PTC098025 |
| Phone | +91 76108 11113 |
| neemkaroli.sales@gmail.com |